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Can I purchase items not listed on your site?

If you need an item that isn't on our website, please contact us at We will most likely be able to find the product that you need. Please note that we are only able to obtain items made by manufacturers that we currently carry. In some cases, the item has been discontinued and can be directly replaced by an item available on our site. Please contact us for pricing and availability information. Please allow 2–3 days for pricing and availability quotes on these items.

Do you drop ship?

We will drop ship orders if it means that you will receive them faster that way. Most orders will ship directly from one of our warehouses but if a supplier has an item available and it will get to you faster, we will sometimes drop ship.

Do you have a local distributor close to me that I can get it from?

At this time, we have locations Coldwater, MI, Traverse City, MI, Hillsdale, MI, Orlando, FL, Mayodan, NC and Waukesha, WI. All items will ship directly to you.

Where is Curtis located?

Curtis’ main office is in Coldwater, MI with distribution centers in Traverse City, MI, Hillsdale, MI, Mayodan, NC, Orlando, FL and Waukesha, WI.

Can I place an order outside of your office hours?

Yes. You can order anytime from anywhere at

What if I am tax exempt?

If you have a valid government-issued tax-exempt form or resale certificate, we can add your tax-exempt form to your account to ensure you are not charged sales tax. You can send it to us with our account information to Please note: You will only be exempt for orders shipping within the state of your exemption and the shipping or billing address must exactly match that on your exemption form. If the tax-exempt form is received more than 90 days past the order date, we may not be able to credit the sales tax paid on an order, and you will need to request a refund from your State Department of Taxation and Finance. 

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